I am Thomas Theunen, a Salesforce Commerce Cloud & Service Cloud developer with over a decade of experience in the world of e-commerce and Omnichannel.
Starting as an Intershop developer I moved to Salesforce Commerce Cloud three years ago. I gained experience from implementing Intershop projects like G-Star, Sanoma, MS Schippers, and more. This experience I translated to the Salesforce Commerce Cloud platform to implement full Omnichannel implementations like JBC & Torfs.
In the past year, I also started as a Service Cloud consultant and “Cross-Cloud” implementations connecting Commerce, Service and Marketing clouds together to create a full customer experience across all channels.
Are you looking for an online commerce platform, or looking to bring your service agents to the next level?
Maybe you already have a Salesforce platform and want to connect them all to give your customers a personalized shopping experience from their first contact (social, offline, …) and make that connection last!
Then be sure to contact me. I will help you make that a reality!