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I AM
THOMAS THEUNEN

Thomas is a wacky developer with learning as a hobby and a bit of a gadget freak…

Commerce Cloud implementations

Salesforce Commerce Cloud

10+ years of experience to help you grow online

Customer service is as important as commerce

Salesforce Service Cloud

Service doesn't just start after a purchase. I can help you create a lasting connection!

Trailhead

Trailblazer

Since I see learning as a hobby, Trailhead has been teaching me new things every day!

Hi!

I am Thomas Theunen, a Salesforce Commerce Cloud & Service Cloud developer with over a decade of experience in the world of e-commerce and Omnichannel.

Starting as an Intershop developer I moved to Salesforce Commerce Cloud three years ago. I gained experience from implementing Intershop projects like G-StarSanomaMS Schippers, and more. This experience I translated to the Salesforce Commerce Cloud platform to implement full Omnichannel implementations like JBC Torfs.

In the past year, I also started as a Service Cloud consultant and “Cross-Cloud” implementations connecting Commerce, Service and Marketing clouds together to create a full customer experience across all channels.

Are you looking for an online commerce platform, or looking to bring your service agents to the next level?

Maybe you already have a Salesforce platform and want to connect them all to give your customers a personalized shopping experience from their first contact (social, offline, …) and make that connection last!

Then be sure to contact me. I will help you make that a reality!

latest achievements

Torfs

Schoenen Torfs, founded in 1948, is a belgian shoe retailer with an omnichannel approach. They offer a wide range of affordable and fashionable branded shoes and accessories for the whole family.

JBC

JBC is a Belgian fashion retailer where you find a wide range of clothing for the whole family; ladies, gentlemen, girls, boys and babies! JBC is a family-owned company founded in 1975. They’re known for its personal shopping advice and high-quality clothing at a fair price.